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Q. What are on hold messages?
A. An on-hold message is an audio recording that mixes licensed
music with professional recorded messages that play continuously
while your callers are on hold.
Q. Why do I need an on hold message?
A. If your company puts 25 calls on-hold per day for just 30 seconds,
the on-hold message would reach 750 customers and potential customers
per month, per location. That's 9000 opportunities per year to get
your message to your callers!
Q: What kind of equipment do I need?
A: We recommend a digital player which is specially designed for
phone systems, but if you already have a music/message on hold player,
that’s okay, too. We’ll be happy to produce your messages
in whatever format you need. You can also use a CD or auto reverse
tape player.
Q: Do we have to write the script?
A: No. Just provide us with information about your business, and
let our talented scriptwriters go to work and customize a script
especially for you. This is what we do best!
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